Viewpoint: ‘AI is already humming along in unseen and unregulated ways that touch millions of Americans who may never have heard of ChatGPT’

Viewpoint: ‘AI is already humming along in unseen and unregulated ways that touch millions of Americans who may never have heard of ChatGPT’
Credit: Midjourney/ Heenan

A growing share of businesses, schools, and medical professionals have quietly embraced generative AI, and there’s really no going back. It is being used to screen job candidates, tutor kids, buy a home and dole out medical advice.

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Here’s how AI is already affecting …

How people get a job….

AI has already influenced hiring, particularly at employers using a video interview tool.

Hiring technology these days isn’t just screening for keywords on resumes — it’s using powerful language processing tools to analyze candidates’ answers to written and video interview questions, said Lindsey Zuloaga, chief data scientist at HireVue, an AI-driven human resources company known for its video interviewing tools.

How kids are being educated…

While ChatGPT has roiled academia with concerns about cheating and how to police it, AI is starting to assist K-12 students and teachers with everyday tasks and learning.

How homebuyers navigate the real estate market…

Because AI is good at complex data analysis, it has the potential to revamp the housing industry and — similar to hiring — also enshrine human biases that have shaped American homebuying for generations.

How doctors interact with patients…

AI is increasingly becoming a co-pilot for doctors across the country. When a patient gets an X-ray, AI systems are now assisting physicians in deciphering the images — and some can do it as well as a human, according to recent studies.

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