Trust issues: What happens when therapists use ChatGPT?

Declan would never have found out his therapist was using ChatGPT had it not been for a technical mishap. The connection was patchy during one of their online sessions, so Declan suggested they turn off their video feeds. Instead, his therapist began inadvertently sharing his screen.

“Suddenly, I was watching him use ChatGPT,” says Declan, 31, who lives in Los Angeles. “He was taking what I was saying and putting it into ChatGPT, and then summarizing or cherry-picking answers.”

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Among the questions racing through Declan’s mind was, “Is this legal?”

The large language model (LLM) boom of the past few years has had unexpected ramifications for the field of psychotherapy, mostly due to the growing number of people substituting the likes of ChatGPT for human therapists. But less discussed is how some therapists themselves are integrating AI into their practice. 

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Studies have found that although some specialized therapy bots can rival human-delivered interventions, advice from the likes of ChatGPT can cause more harm than good.

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